Privacy Policy

1. Introduction

Enounce LTD (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website enounce.co.uk and our email marketing communications.

We are registered in England under company registration number 15700069, and our registered office is in London, England.

2. Data Controller

Enounce LTD is the data controller responsible for your personal data.

3. What Personal Data We Collect

We may collect and process the following personal data about you:

• Name: Your first name and surname
• Email Address: Your business or personal email address
• Contact Number: Your telephone number
• Job Title: Your professional position or role
• Website: Your company or personal website URL
• Communication Data: Your preferences and interactions with our emails
• Technical Data: IP address, browser type, and email engagement metrics (open rates, click rates)

4. How We Collect Your Data

We collect personal data through the following methods:

• Direct Interactions: When you provide information by filling in forms on our website, subscribing to our mailing list, or contacting us
• Automated Technologies: Email tracking technologies that monitor email opens and link clicks
• Third Parties: Information received from business networking events, conferences, or publicly available sources

5. Legal Basis for Processing Your Data

We process your personal data on the following legal bases under UK GDPR:

• Consent: You have given clear consent for us to process your personal data for email marketing purposes
• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., direct marketing to business contacts), provided this does not override your rights
• Contract: Processing is necessary for the performance of a contract with you

6. How We Use Your Personal Data

We use your personal data for the following purposes:

• To send you marketing communications, newsletters, and promotional materials
• To provide you with information about our services and products
• To respond to your enquiries and requests
• To improve our services and understand customer preferences
• To comply with legal obligations
• To analyse email campaign performance and engagement

7. Email Marketing

We use Hostinger Reach as our email service provider to send marketing communications. Your data is processed in accordance with Hostinger’s data processing agreement and security measures.

Your Marketing Rights:

• You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email we send you
• Even if you opt out of marketing emails, we may still send you service-related communications
• We will always respect your communication preferences

8. Who We Share Your Data With

We may share your personal data with the following third parties:

• Hostinger: Our email service provider, for the purpose of sending email communications. Hostinger processes data in accordance with GDPR requirements
• Service Providers: Companies that provide IT and system administration services
• Legal Authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

9. International Data Transfers

Hostinger may process your data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK authorities
• Adequacy decisions confirming equivalent data protection standards
• Other lawful transfer mechanisms under UK GDPR

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption protocols
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection

11. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Marketing Data: We retain your data until you withdraw consent or request deletion, or until we determine the data is no longer necessary for marketing purposes
• Legal Obligations: We may retain certain data longer if required by law or for legitimate business purposes
• Inactive Contacts: We regularly review and remove data of contacts who have not engaged with our communications for an extended period

12. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent
• Right to Lodge a Complaint: Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been violated

How to Exercise Your Rights:

To exercise any of these rights, please contact us using the details provided in Section 14. We will respond to your request within one month.

13. Cookies and Tracking Technologies

Our emails may contain tracking pixels that allow us to monitor:

• Whether emails have been opened
• Which links have been clicked
• Your email client and device information

This helps us improve our email campaigns and provide relevant content. You can disable image loading in your email client to prevent tracking pixels from functioning.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:

15. Complaints to the Regulator

You have the right to lodge a complaint with the UK’s data protection regulator:

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting the updated policy on our website with a new “Last Updated” date
• Sending an email notification to our mailing list subscribers (where appropriate)

We encourage you to review this policy periodically.

17. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

© 2025 Enounce LTD. All rights reserved.
Company registered in England